The package i am on is very competitive, and the level of support i get is what i would expect from a premium package. Thank you TSO for making my blogging experience a smooth one. I highly recommend this company to anyone needing web hosting, you will not be disappointed. Tsohost have excelled with after care service. Time and again they have helped out when I have gotten into difficulties. Most companies will only deal with problems that concern their product, but tsohost go above and beyond, sorting out issues caused by third parties. promo code Fast forward to 2017, and the story is very different. Since August 2016 Tsohost have had a chaotic support team who don’t understand basic technical issues. Last week, we experienced downtime of over 6 hours in one day (it would have been even longer if I hadn’t told them about the issue). The quality of support is now amongst the worst I have experienced (this is our third hosting company). We’re looking for a new hosting company that takes us seriously and who has UK-based engineers who understand web server technology basics.